As the parent company of DesignTexco-developers
of the first commercial cradle-to-cradle upholstery
textileSteelcase, Inc. has had a hand in the Next
Industrial Revolution since that movement's beginnings.
More recently, Steelcase has begun to apply C2C
principles in its core business area: the design
and manufacture of office furnishings.
This spring, Steelcase introduced its new Think™
office chairan ambitious statement of both ergonomic
performance and environmental intelligence, designed
in collaboration with MBDC and the Institute for
Product Development in Denmark.
Combining Environmental Approaches
In developing the Think chair, Steelcase applied
both traditional environmental approaches aimed
at limiting impact, and C2C methods to maximize
the product's positive environmental effects.
"I think it's really smart to combine approaches,"
says Jay Bolus, MBDC's project lead for the Think.
"They're selecting the right materials, and paying
attention to all the environmental impacts. It
makes a stronger story than if they had followed
just one approach."
In order to minimize the environmental burdens
associated with resource extraction, the chair
is lightweight and made from 41% recycled materials.
And a comprehensive product Life Cycle Assessment
(LCA), conducted by the Institute for Product
Development in Denmark, tracks the overall environmental
impacts of the chair's entire life cycle, providing
a wealth of benchmark information on the chair.
Steelcase also hired MBDC to use the Cradle to
Cradle Design Protocol to assess the human and
environmental health effects of each of the materials
(and their chemical ingredients) used to make
the product. As a result, the materials used to
make the Think chair were positively selected
to be environmentally safe and healthy.
Cradle-to-Cradle Life Cycles
Additionally, the chair was designed to take
part in a productive "technical metabolism" of
production, use, and perpetual recycling. The
Think can be disassembled in about five minutes
using ordinary hand toolsso it can easily be
repaired and reconditioned, and its materials
can be separated for recycling. And 99% of the
chair's materials can be recycled after use.
As a result of the Think chair project, Steelcase
has also taken important steps to make the cradle-to-cradle
life cycle a reality. In June, the company introduced
the Steelcase Environmental Partnership, a corporate-wide
environmental program designed to help its customers
to resell, refurbish, donate or recycle all Steelcase
office products. Steelcase and its dealers can
help customers extend the useful life of their
furniture by refurbishing the furniture; facilitating
its sale or donation to another organization that
can still use the furniture; or by helping customers
recycle the furniture, in order to "close the
loop" on valuable materials and create productive
technical metabolisms. A network of recyclers,
resellers, non-profit agencies, and charitable
organizations are joining Steelcase as part of
this program.
Jay Bolus sees the Environmental Partnership
as an important step forward in addressing key
issues of sustainability. "Steelcase is saying,
'We're going to take responsibility for our products
and we're going to help you make the best end-of-life
decision. We don't have all the answers, but we're
working on it and we're serious about it.' It's
a big move"
Greater Things to Come…
With the successful development of the Think
chair behind it, Steelcase is planning to incorporate
the project's insights and methods broadly throughout
the company. To start with, MBDC will conduct
a material assessment of the top 10 materials
used in Steelcase products. By benchmarking products
using MBDC's cradle-to-cradle criteria, Steelcase
aims to eliminate waste and optimize products
and processes so that the materials they use are
healthy for humans and the environment. Additionally,
the company plans to use the new processes to
develop products that can be perpetually recovered
and reused.
Steelcase will utilize MBDC's technical expertise
to enhance its knowledge about its materials'
characteristics, implement a materials scoring
tool to facilitate the selection of optimum materials,
and identify innovative product design opportunities.
MBDC will serve as a materials expert resource
enabling Steelcase product teams to make informed
decisions in the product design process.
"Steelcase, renowned for its product quality,
applies a broad definition of quality to its products,
which includes assessing the potential human and
environmental impact across entire product life
cycles," said David Rinard, director of environmental
performance for Steelcase. "Through this collaboration
with MBDC, we will enhance our existing product
design process and further define our corporate
strategy with an eye on continuous improvement
and environmental sustainability."

Learn more about the Think chair at Steelcase's
website.
View the Think chair microsite
and look for the "Meet the Environmentalists"
clip in the Think Environment section of the site
to see a video clip of MBDC's Jay Bolus describing
the chair's environmental achievements. You can
also download the Think Environmental
Product Declaration (PDF file), including
its cradle-to-cradle life cycle characterization.
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